Consumer Complaint Detail

VOLVO / 960 / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 997077186 Incident Date: Feb, 11 1997
Consumer's City: TAYLORSVILLE Consumer's State: NC
Vehicle Transmission Type: Manufacturers Name: Volvo Car USA, LLC
Model Name: 960 Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Dec, 29 1998 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Our 960 has had numerous problems. the most important is the warping of the brake rotors. the dealership has attempted to repair the problem three times previously. today (12/30/98) is the fourth time. i am concerned that this is a widespread problem with volvo 960's and that it could lead to accidents and/or injuries if not repaired on all vehicles like our 960. the warped rotors cause excessive shaking in the steering wheel and vibration in the chassis and suspension which might mitigate the brakes effectiveness in some conditions.