Consumer Complaint Detail
VOLKSWAGEN / JETTA / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 997084207 | Incident Date: May, 28 1997 |
| Consumer's City: HIGH RIDGE | Consumer's State: MO |
| Vehicle Transmission Type: | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 24 2001 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Transmission originally started out not shifting into drive until the car reached 50 mph. i have repeatedly complained of this problem over the past 4 years and now my car is at the point that i have to park on an incline so that when i start my car and go forward i just hope it goes into gear, it will roll slowly, and after it warms up, even in 70 degree weather or above it is a prayer if it starts. going into reverse is not a given. don't even go there. two dealership service managers say that it is a transmission problem and that the mfg. should replace the transmission, however they decline to do so. i have to be in traffic and to take off puts me in danger and other drivers. mid america motors on no. lindbergh says that it has to be fixed. suntrup who sold the car doesn't want anything else to do with this car, even though phyllis suntrup service coordinator knows that volkswagen should fix it, her hands are tied. after we have had two other dealerships look at the problem, we now know and distrust suntrup to do anywork on the car. i want my car fixed, before i am killed in it. i have consistently asked for this problem to be fixed over the last 4 years, now i am running out of time. bob at mid america says i should take this higher and you guys are it. when i bought this the advertisement was based on you could drive this vehicle for 200,000 miles. please help me, believe it or not i am a one car family which is unheard of today, but we are, and we just want it to work properly. my first and last volkswagen. *ak |