Consumer Complaint Detail
NISSAN / PATHFINDER / 1996
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 997088134 | Incident Date: Sep, 30 1997 |
| Consumer's City: SCHUYLER FALLS | Consumer's State: NY |
| Vehicle Transmission Type: | Manufacturers Name: Nissan North America, Inc. |
| Model Name: PATHFINDER | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JN8AR05YXTW | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 04 1999 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 31 1996 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My pathfinder was purchased new from the local nissan dealer. within one year the dealer replaced both front struts. they told me the struts were "leaking." i got a letter from nissan asking me to bring it in to have 6 or 7 possible defects checked. one of them was "unusual tire wear" which many pathfinders had had problems with. the letter said that if my tires showed this unusual wear that the tires would be replaced. at the time garrand's told me that my tires were fine, but less than 2 months later i was told by a local tire dealership that my tires were ruined, and badly in need of replacement. the letter from nissan also contained a "replacement page" to the owner's manual, on which it recommended that the tires now be rotated every 2,500 miles from now on! about six months ago i started to hear a loud banging noise coming from the front suspension of my pathfinder whenever i hit a bump. i brought the pathfinder to garrands and they told me that my right front strut was leaking and needed to be replaced at a cost of $775. i wanted a second opinion, so i brought my pathfinder to a midas dealer and found out that the noise was in fact coming from the sway bar stabalizer link and not the strut. when i questioned garrands about this later they told me that the stabalizer link is part of the strut, and they have to be replaced together. i sent a long letter to nissan in which i described in detail the problems that i have had with my pathfinder. a month later when i heard nothing back from them, i called nissan again and was told that they would not replace the struts or the stabalizer link. i was told "it is rubber, ya know! rubber wears out." i have heard that pathfinders have acquired a reputation for ruining tires and strut failure. my pathfinder has 44000 miles and needs new struts again! this should not be happening! |