Consumer Complaint Detail

DODGE / RAM 2500 / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 997129575 Incident Date: Sep, 30 1997
Consumer's City: SALT LAKE CITY Consumer's State: UT
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7KF26D4VJ Date added to File: May, 23 2021
Date Complaint Received: Aug, 25 1998 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Transmission slips. dealer contacted, put on computer and stated there was nothing wrong. driving down a hill represents a big problem when pulling a trailer. it will not hold back. consumer has to rely on brakes in order to come off of a hill. dealer cannot duplicate the problem. *ak torque converter unlocks at any speed when decelerating, vehicle will not hold back even when in first gear, when towing a trailer and traveling downhill, the brakes have to be used, dealer states this is the way they are built. *slc