Consumer Complaint Detail

BUICK / REGAL / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 997225915 Incident Date: Dec, 22 1997
Consumer's City: CHARLESTON Consumer's State: WV
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: REGAL Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G4WF5219W1 Date added to File: May, 25 2021
Date Complaint Received: Jul, 25 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 22 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased vehicle new around december 23, 1997. the vehicle had approximately 500 miles on it. i noticed that when applying brakes the was a vibration (felt like a pulse) in the vehicle and could slightly feel the vibration in the steering wheel. owners manual advised one may feel the abs release and reengage while applying brakes. vehicle was only driver about 6000 miles a year. at about 8000 miles the vibration became so severe i had to take vehicle to the dealership who advised that brakes where not covered under warrenty but they would turn the rotors for free. at about 15000 miles (and now out of warrenty altogether due to past 3 years olds) had to have rotors turned again. within a few thousand miles had to have new rotors and brakes. within a few hundred miles of new rotors and brakes the problem came back and is severe but i cannot afford to keep replacing rotors every few hundred miles. the brake pads always appear to wear normal but the rotors are always warping. the vehicle still only has 42000 miles and is over 5 years olds. the vehicle feels unsafe to drive. i feel this problem was possibly known to gm prior to my purchase and that gm still refuses to recall the buick regals with this problem. *ak