Consumer Complaint Detail

FORD / CONTOUR / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 998031383 Incident Date: Oct, 20 1998
Consumer's City: ANAHEIM Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: CONTOUR Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:front underhood
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FALP6530VK Date added to File: May, 25 2021
Date Complaint Received: Feb, 09 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Hi, we have had so many problems i can't believe that ford dosen't recall the 97 contours.we only had the car 1 month and the e.g.r valve to the exhaust manifold was replaced.the p.c. valve has been serviced 4 times.the egr pressure feedback /back pressure was replaced.the rotor on the brakes was cracked and had to be replaced.we have had the car in the shop a total of 58 days.we took the car in 5 times telling them about this burning odor coming from the a/c vents. recall about wire harness. they said could not verify concern. untill my husband took it for the 4 time when the car was full of this foggy smoke. he made a service advisior come out and look at the car full of smoke.for three months 10-9-99 untill present .we have had to endure headaches vomiting and loss of our voices because they said they could not verify concern.we now have pictures of neglect of the safety of my husband and 5 children. the burned melted parts they should have replaced back on 10-9-99 it took untill 1-22-00 and as of right now 2- 10-00 another dealership has had the car for 7 day's. major defects with the 97 contour.we think they sold all there cng cars to people and didn't tell them. i know they sure didn't tell us. 3 times on the oil change paper they mention about the selenoid.you don't have that done with a oil change.maybe you guy's can check into it? why else would owners of just the 97 contours have so many problems? check your t s b pages.please let us know what we can do we can't trust anyone to fix it right when we were told by ford service people they couldn't find the problem.something is really wrong with all of these cars.