Consumer Complaint Detail

EAGLE / VISION / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 998032384 Incident Date: Nov, 20 1998
Consumer's City: JACKSON Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: VISION Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2E3HD66F3RH Date added to File: May, 25 2021
Date Complaint Received: Feb, 24 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 1997
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While traveling at 70mph with 2 passengers in car on a raining evening, the transmission had a catastrophic failure that locked it into "limp mode". the transmission downshifted from overdrive to 2nd gear at 70 mph on a wet highway. luckily no accident resulted in this case. chrysler was contacted and told us they will do nothing because it was past their warranty. we had a second transmission installed in the car, it failed after 15300 miles. this failure also occured on the highway, luckily at a much lower rate of speed while on the on ramp. we have talked to other people who have had their transmission fail on them on the same platform of car and also, your (nhtsa) database shows numerous problems/failures with the same exact platform transmission at much lower mileages. just for a note, there are several major system problems as pointed out by your database and other sources. these include air conditionin system, fuel rail system, strut system, transmission system, controll arm system and airbag system. it is painfully obvious that the manufacturer, chrysler, released a dangerously unsafe and substandard product to the public and should be held liable. do lives really have to be lost in order for a complaint to be considered valid? i would like a copy of this report if that is at all possible, it may be included in legal actions. thank you. sincerely, sam hiss. *ak