Consumer Complaint Detail

NISSAN / MAXIMA / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 998035266 Incident Date: Nov, 09 1998
Consumer's City: PHILADELPHIA Consumer's State: PA
Vehicle Transmission Type: Manufacturers Name: Nissan North America, Inc.
Model Name: MAXIMA Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JN1CA21D1TT Date added to File: May, 25 2021
Date Complaint Received: Apr, 04 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 1998
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Within 4 weeks of purchase, the paint began to wear thin on the side mouldings on the doors. my car is burgundy and i noticed that quite a few other cars had the same problem. i called nissan's consumer hotline after getting no assistance from the dealership and found out two interesting things. 1) when the original manufacturer's warranty expires, any repairs that would have been done under that warranty are now done only at the dealership's discretion, not by nissan. 2) when you report unsatisfactory customer service at a dealership, they get "in trouble" and are more willing to work with you at that point. i was able to get the dealership to pay half for painting and replacing the moulding, but it took a little work. no safety defect mentioned in summary. *ak