| Components - Details | |
|---|---|
| NHTSA Complaint Number: 998035829 | Incident Date: Mar, 03 1998 |
| Consumer's City: | Consumer's State: IL |
| Vehicle Transmission Type: | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: VOYAGER | Model Year: 1995 |
| Vehicle Involved in a Crash: No | Component's Description: Air bags |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1P4GH44R8SX | Date added to File: May, 25 2021 |
| Date Complaint Received: Apr, 14 2000 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 31 1995 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have experienced 2 failures of the accessory drive belt tensioner on my 1995 plymouth voyager. the first failure occurred while i was operating the vehicle at about 10 mph. the belt tensioner assembly broke away from the mounting resulting in the loss of my power steering and nearly causing an accident. i had the vehicle towed to the dealer and a new belt tensioner put in. the service man told me that they had seen a lot of these belt tensioner failures. recently, during a service visit to replace the faulty airbag on the vehicle, the service people reported that the belt tensioner was again "frozen" and needed to be replaced. when i asked whether they would replace the part for free, they told me to call chrysler customer service. i called chrysler customer service and they told me that they could not do anything for me, and that chrysler did not consider this problem to be a safety problem. i consider this a serious safety problem. it certainly was a safety issue when it failed on my vehicle the first time, and i could barely steer the vehicle. i have also seen at least one other near accident due to the same belt tensioner problem on anothe vehicle. i believe that this is a chronic problem with this vehicle and needs to be investigated. *ak |
