Consumer Complaint Detail

FORD / CONTOUR / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 998040196 Incident Date: Sep, 30 1998
Consumer's City: HIGHLANDS RANCH Consumer's State: CO
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: CONTOUR Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Parking brake:conventional
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FALP67L8VK Date added to File: May, 25 2021
Date Complaint Received: Jun, 25 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1. parking brake seized without warning in wet weather with outside temperatures below freezing, especially when parking brake was left engaged for several hours while car was parked outdoors. left rear wheel would lock up intermittently, causing difficulty in maintaining control of vehicle and nearly causing two accidents. also made ascending icy hills from a stop very difficult, as both rear wheels would lock. this sometimes caused the vehicle to slowly roll backward into path of oncoming traffic. 2. transmission shifted only at very low engine speeds (less than 2500 rpm), causing much slower than normal acceleration, and excess use of brakes when descending long, steep grades. driving with knowledge of problem allowed me to avoid situations where rapid acceleration or extended periods of brake use were necessary, but problem still reduced margin of safety. both these problems were eventually repaired under warranty after numerous dealership denials and delays. dates and mileages of components failures are estimates, and not exact. *ak