Consumer Complaint Detail

YAMAHA / YAMAHA / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 998041271 Incident Date: Jul, 31 1998
Consumer's City: PARK FOREST Consumer's State: IL
Vehicle Transmission Type: Manufacturers Name: Yamaha Motor Corporation, USA
Model Name: YAMAHA Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Power train:axle assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JYARN02EXWA Date added to File: May, 25 2021
Date Complaint Received: Jul, 11 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 1998
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The cush drive hub is basically a sprocket carrier that fits into the rear wheel. it is made of cast aluminum, and is apparently very fragile. with only 1500 miles on my motorcycle, i noticed that the hub was cracked very badly, with pieces missing from it. it even gouged a spiral in the swingarm, which wasn't replaced. the dealer accused me of abusing motorcycle, although i hadn't. however, they fixed it under warranty but gave me no receipt. about one year later, before leaving on a long trip, i noticed that the part had cracked again, and i called yamaha usa and they agreeed to replace it for free since they had replaced it once already. they denied any knowledge of a defect, even though my dealer had claimed fixing about seven others at this point. i was not given any receipt at this time either.there had also been many reports of this failure at http://www.yzf-r1-forum.com. yamaha has made an upgraded part to replace the original, but the first replacement part i received was the same as the original. the new part is still fine at 9000 miles. no one was hurt, but if this part had broken further at a cruising speed, the rear wheel could have easily locked, causing the bike to crash. there has been a worldwide recall on this part everywhere except the us and canada. please look into this matter, and i will help with any other info you may need. i have several photos of the part in question, although they are not my own, i am willing to send them to you. *ak