Consumer Complaint Detail

MERCURY / MOUNTAINEER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 998047551 Incident Date: May, 10 1998
Consumer's City: MANDEVILLE Consumer's State: LA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Aug, 27 2000 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Nov, 30 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I has had 3 of the original 5 tires fail. one failed at 7000 miles; the other two at 30,000 miles. i was told that the damage was internal. the tires began to buldge on the exterior wall. one of the tires flattened at 75 mph on the freeway beyond repair; in fact, this tire is in my garage. the local dealer made the problem my fault--improper inflation. however, the dot number on my tires did not match those from the recall. i was prompted to write because i do have evidence that these particular tires as well have manufacturer defects. my problem was identified to me as belt slippage. however, the dealer also stated that these were the "best" tires firestone makes. fortunately, i have decided not to replace my firestone tires with another set of "defective" tires. nevertheless, others are putting these same type tires on the vechicles as replacements for the defects. i am stating for the record that these will also warrant investigation. isn't it odd that i have replaced three of five tires with less than 30,000 miles for belt slippage. what are the statistical odds of that happening? knowing a bit about statistics, this number is significant, not a random occurrence.( dot number: tire size: 16 )