Consumer Complaint Detail

JAGUAR / XJ8L / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 998051122 Incident Date: Dec, 25 1998
Consumer's City: FORT LAUDERDALE Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Jaguar Cars, Ltd.
Model Name: XJ8L Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: SAJHX6241WC Date added to File: May, 23 2021
Date Complaint Received: Dec, 28 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 14 1998
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I currently own a 1998 xj8l jaguar. the vehicle started experiencing a slippage apparently from the transmission when accelerating. i took the vehicle to an authorized jaguar repair shop. the mechanic stated that the transmission is going on the vehicle. from this point i contacted alpine jaguar to find out if there were any recalls on this vehicle. there were recalls but not on my vehicle. the recall # is r478. the dealership insisted that i bring the vehicle in for inspection, but would not waive the $104.00 inspection fee. i spoke to the service mechanic and he stated my vehicle had high mileage (72,400 mi) for that vehicle. i asked him how jaguar could build a vehicle that costs $65,000 to only last 70,000 mi. if that information is true it needs to be attached to all of their advertisements like cigarettes advertisements are required to warn against lung cancer. from research on jaguar forums and talking to various mechanics, i found that the 1998 and 1999 xk8s and xj8s have similar issues when over 50,000 mi. the three major issues are nakisil engine, transmission, and slippage on the serpentine belt. my question is why is there not a recall for all vehicles which experience these related problems. if jaguar is not willing to standing behind their product, i will be contact others with similar issues and experiences to join me in a class action suit against the company. sincerely, [xxx]. *nm