Consumer Complaint Detail

CHEVROLET / C1500 / 1992

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 998056955 Incident Date: Mar, 05 1998
Consumer's City: LIVINGSTON Consumer's State: TN
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: C1500 Model Year: 1992
Vehicle Involved in a Crash: No Component's Description: Seat belts:front:retractor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2GCEK19K2N1 Date added to File: May, 25 2021
Date Complaint Received: Oct, 21 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 1997
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: About 2.5 years ago my front seat belts began to malfunction. the seat belt retractors on both sides will "not" engage. simply put the seat belts will not provide resistance to any forward momentum. i contacted several chevrolet dealerships in the area and was given the same answer by all. they would be glad to replace the seat belts at my expense. i later called general motors and reported my problem to them. the lady i spoke with said that since my truck was out of warranty there was nothing she could do. i insisted to her that if i were involved in an accident that i would have no protection. she still insisted that this was my problem and not gen. mtrs. after a fruitless effort with this lady, i told her of an 87 honda accord that i had owned some years earlier. one of the seat belts in it began to malfunction. i went to the honda garage and they were glad to take care of me. they said that since this was a safety feature of the car it was honda's responsibility to make sure it worked. my car was repaired and i was sent on my way. there was no charge. i am asking for your assistance in this matter. i could find no recall data for this particular item on the older model chevy trucks. one last note. i attend church with a couple of other fellows who own similiar trucks as mine. (chevy silverados) they too have the same problem and have been told the same thing by dealerships and general motors. i am an engineer for a major automotive airbag manufacturer. i guarantee that if there were a problem with an airbag module (old or new) we would "have" to bring it back in and replace it for the customer(s). i would think that the seatbelts should fall under a similiar measurement. please respond as soon as you can. i won't allow anyone to ride on the front seat of my truck because of this problem. i am afraid if there were an accident, someone could get hurt. other than myself.