Consumer Complaint Detail

DODGE / STRATUS / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 998061167 Incident Date: Jan, 07 1998
Consumer's City: GRAND RAPIDS Consumer's State: MI
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3EJ46X9VN Date added to File: May, 25 2021
Date Complaint Received: Dec, 13 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 1997
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 'head gasket' - we bought a new 1997 dodge stratus in march of 1997. at 20,718 miles the head gasket failed badly. it took several weeks to get it fixed (under warranty) while the part was redesigned. the head gasket was fine until 72,000 miles - at that point it failed again. i do not feel i should have to pay for an obvious design defect. i know the problem is widespread and the part has been redesigned several times. 'headrests' - on our 1997 dodge stratus the adjustable headrests have broken - the padded headrest breaks free from the metal posts holding it to the chair. we had the passenger headrest replaced - it is now broken again as well as the driver's side. they break from the pressure of adjusting the height of the headrest. this seems unsafe to me - they break quite easily.