Consumer Complaint Detail

DODGE / STRATUS / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 998067446 Incident Date: Nov, 23 1998
Consumer's City: GARLAND Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3EJ46XXVN Date added to File: May, 25 2021
Date Complaint Received: Mar, 17 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 1998
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Head gasket - have had to replace two (2) head gaskets due to leaks in three years. first one cost a deductible of $500 and the second one will cost me $250, although i know that dodge has issued tech bulletins to address installation problems. dodge did the good will bit in both cases by supposedly splitting the cost 50/50. this is an outrage that consumers are required to pay such hefty fees for inferior/faulty designs. brakes - apparently the design of the calipers includes a cylinder made of some type of plastic. this plastic is not able to withstand the heat of normal braking operations and will not contract properly when cooled down. because of this the caliper sticks in an extended position which casuses the disc pad to stay in constant contact with the rotor, thus wearing down the pad prematurely and causing possible damage to the rotors. this cost me $559 the first time and since then i have simply been changing the pads earlier than necessary to prevent further damage to the rotor. although this has not resulted in an accident, i believe it could (or has to others?) cause an accident/fatality on an extended trip. *ak