Consumer Complaint Detail

FIRESTONE / ATX / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 998069445 Incident Date: Apr, 14 1998
Consumer's City: FEDERAL WAY Consumer's State: WA
Vehicle Transmission Type: Manufacturers Name: FIRESTONE TIRE & RUBBER CO.
Model Name: ATX Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Apr, 16 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There were new firestone tires on my explorer when i purchased it in 1998. i had to replace the tires just before a trip because it was noticed that the tread had separated to the degree that two of the tires would not longer hold air! i replaced them with another brand of tire - then a few months later firestone recalled the tires i had (i still have the spare). i applied for reimbursement, however they refuse to pay because i got them replaced with a competitors tire and prior to the recall. the very real issue here is had i not noticed the problem with the tires prior to my car trip things could have turned out very differently for me and my family. i have documentation from firestone, ford, the dealer i purchased the car from and the the dealer where i replaced the firestone tires - but firestone still refuses to acknowledge that i had the faulty tires or reimburse me for them because they were replaced prior to the recall. i would urge that the recall be widened because i don't think i can be the only person that this has happened to. thank you. *ak (tiresize: pt23575r15)( dot number: tire size: pt23575r15 )