Consumer Complaint Detail

MERCURY / COUGAR / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 998075429 Incident Date: May, 14 1998
Consumer's City: ALPHARETTA Consumer's State: GA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MELM62W6VH Date added to File: May, 23 2021
Date Complaint Received: Nov, 04 1998 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Noticed pulsation in steering wheel when braking. asked dealer to replace defective parts which turned out to be all 4 rotors. dealer said we cut the rotors for this problem. this removes useable service life at my expense. i feel this is a designe flaw of rotor warping probably due to heat. sevice invoice states that all four rotors were turned due to warping. this appears to be a common problem with late year model ford cars. i personally know of four ford owners with the identical problem.