Consumer Complaint Detail

DODGE / NEON / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 998077624 Incident Date: Nov, 30 1998
Consumer's City: FAIRFIELD Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: NEON Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3ES47C7WD Date added to File: May, 25 2021
Date Complaint Received: Aug, 07 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 1998
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased this dodge neon used with 23,000 miles. i have had nothing but problems with it since the very beginning. first the fuel pump went out. we had continuous problems with oil leaking and overheating. the air-conditioning has started to work only occassionally. the seals on the windows are very poor and it always sounds like the window needs to be rolled up. the trunk didn't have any seal to protect against the rain and my interior was flooded several times during the winter, over a couple of years until we were able to figure out where the problem was. i actually had to remove the back seat and all interior carpet for the rainy season. now the water pump and my head gasket have given out. i had heard about the head gasket problems on my many service visits, but always held out hope until now that is. these repairs will cost me well over $1,000. and the car is barely 4 years old. very big mistake i made purchasing the dodge neon, not only is it always in need of repair, but they have the absolute worse dealer customer relations and service department that i have ever dealt with. i stopped going to dodge for service after my first couple of encounters with them.