Consumer Complaint Detail

MAZDA / PROTEGE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 998078416 Incident Date: Nov, 02 1998
Consumer's City: NEW ALBANY Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: Mazda Motor Corp.
Model Name: PROTEGE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JM1BC1412W0 Date added to File: May, 23 2021
Date Complaint Received: Jan, 26 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 1998
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Mazda issued service bulletin 014/98 dated 12/9/98 regarding automatic transmission "shift shock" problem on the vehicle, most pronounced in 1st and 2nd gear shifting. dealer (neil huffman mazda in louisville, ky) attempted repair on 12/29/98, per bulletin, but problem arose again 500 miles later. problem now worse than before repair. took car back to dealer on 1/26/99, but they claim that hard shifting is normal. dealer would not take further action. plan to contact manufacturer within next 7 days regarding problem. *ak