| Components - Details | |
|---|---|
| NHTSA Complaint Number: 998081498 | Incident Date: Apr, 30 1998 |
| Consumer's City: ENGLEWOOD | Consumer's State: CO |
| Vehicle Transmission Type: | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: RAM VAN | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:rearview mirrors/devices |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2B6HB21Y5TK | Date added to File: May, 25 2021 |
| Date Complaint Received: Oct, 03 2001 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 30 1997 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Moveable side view mirrors slip with shutting doors and with travel at highway speed (>45 mph). i (owner) attempted to repair initial slippage by tightening screws. mirrors soon began slipping again, and vehicle was past 36,000 mile warranty. screw threads are now stripped, mirrors won't maintain position. dealer recommends purchasing two new mirror assemblies (exact same style) for several hundred dollars. manufacturer rejected request to pay for installation of replacement mirrors from alternate source. note: i previously owned a 1987 dodge van which suffered the same problem, although not quite as severely. the problem is clearly due to a long-term failure of chrysler to address an obviously defective design. absence of working side view mirrors represents a significant safety hazard, although in this case no accident has yet resulted.*ak |
