Consumer Complaint Detail

CHEVROLET / SUBURBAN / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 998081739 Incident Date: Sep, 30 1998
Consumer's City: SAN ANTONIO Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNEC16R5WJ Date added to File: May, 23 2021
Date Complaint Received: Mar, 30 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I had problems with the brakes once. they just filled up the brake fluid. 2nd time they replaced the master cylinder. i had problems with the electrical. they said it was the wiring harness at the engine.i had problems with the air conditioning . took it in two or three times for that. they replaced some switches . then had to take it in again and they replaced the rear airconditioner. we purchased this truck to pull a 20 ft trailer the trailer weighs 4200 lb. the suburban has a 3.73 differential and the trailering pkg. plus post traction or whatever thety call it now! we went on a vacation in nov. planning on being home the 1st of the year. our !st differential broke outside of frederick md. it was replaced. upon trying to return home the 2nd differential broke! it was replaced in louisville ky. continuning our venture home. the 3rd differential went out in mobile ala. they gave me a very difficult time. told me it was my fault. i was either going too fast of the trailer was too heavy. neither acusations were true! upon finally arriving home (almost) the 4th differential went out and replaced. i have lost all faith & trust in this vechicle. am scared to death to take it on the road. my husband is 67 years old and has dreamed of his retirement all his life. now we are stuck with a suburban we don't dare take on the road for fear of it breaking down again. chevrolet refused to do anything about it. the garage we purchased it from has been very nice. however, they also have been no help in this issue! any help you can give pertaining to chevrolet replacing my suburban wouyld be greatly appreciated. *ak