Consumer Complaint Detail

MITSUBISHI / MONTERO / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 998081769 Incident Date: Nov, 01 1998
Consumer's City: CHRISTIANSBURG Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: Mitsubishi Motors North America, Inc.
Model Name: MONTERO Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JA4MT31P7WP Date added to File: May, 16 2021
Date Complaint Received: Mar, 30 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: From the date of purchase of vehicle which was during the daytime hours, problem was discovered that same night . specifically, the front headlights have poor illumination on low beam, therefore presents shadows on shoulder, lines in lense of headlights leaves impressions on pavement on both sides, driver side lines cut off light beam when going down hills to only 10 to 20 feet at a sharp angle with no illumination ahead of you, causing loss of vision. residential areas and rural areas in virginia, this is a major problem with safety when in a situation that you cannot have your headlights on bright because of oncoming vehicles. on many curves and dips, there is almost total blackness directly in front of drivers side. vehicle situation has been discussed with dealer several times, at this point, the problem has not been resolved. we feel this is a definite safety hazard for our family and needs to be resolved immediately before there is an accident. we suggested installing driving lights on the 98 to help with the illumination on low beams, because 99's have driving lights on them, dealer said mitsubishi rep said no, if we wanted driving lights, we needed to buy a new 99. we feel that company should fix the problem on vehicle we purchased since it is unsafe. driving lights may not correct problem but is a possible solution we have come up with. thanks. *ak