Consumer Complaint Detail

GOODYEAR / WORKHORSE / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 998082182 Incident Date: Oct, 31 1998
Consumer's City: SANTA FE Consumer's State: NM
Vehicle Transmission Type: Manufacturers Name: Goodyear Tire & Rubber Company
Model Name: WORKHORSE Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 16 2021
Date Complaint Received: Oct, 17 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I first bought a set of these tires in 1996. the ride was rough from the beginning, and i complained. the dealer told me they were "out of round but within goodyear specs". i continued to drive with a noticeable vibration because they would not replace the tires and i could not afford to replace them. in the fall of '98,one of the ires delaminated while driving at highway speed. i put on my spare and continued. i could not find a replacement locally, and continued to drive on my spare. less than 3 weeks later, a second tire delaminated. i then drove to another town 50 miles away and told them of the problem, and insisted they replace all 4 tires, which they did at a prorated price.the second set rode with a slight vibration, but was better than the first. this gradually deteriorated, until i was driving with much vibration. balancing would not help. in set. of 2000 another tire delaminated. goodyera no longe makes this tire, and sent me a refund. i then bought 2 michelins, using the mate to the bad tire as a spare. the ride improved some, but was still vibrating. in sept. of 2001 i went in to get my wheels balanced, and they told me my front tires were delaminating[goodyears]. my mechanic confirmed this. i complained to goodyear, and they recently sent me a check for 1/2 of my purchase price. i have had 5 out of 8 of these tires delaminate. i believe the only reason the other 3 didnot, is because they were removed before they could. *ak (tiresize: 875r16.5 e)