Consumer Complaint Detail

PLYMOUTH / NEON / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 998084553 Incident Date: Dec, 31 1997
Consumer's City: APPLETON Consumer's State: WI
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: NEON Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1P3ES47C5SD Date added to File: May, 25 2021
Date Complaint Received: Nov, 29 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 1995
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While having a routine oil change at a "10 minutue" oil change place the service person noted that there was a problem and to get it checked out. after bringing it to a dealer they told me it was the head gasket. after checking around at other local garages, we found that there were many other cases of this same incident with the neon vehicle. when i called chrysler about this they said they were not aware of this problem , which is not possible - but after many phone calls and long discussions, they offered to pay for parts, which was helpful but not enough since the service person at the car dealer had said the part was obviously machined wrong and was defective- but they were also not going to help us with the cost.this left me with a $ 534.26 bill to pay for the service - which was alot of money to spend when this was obviously something that should have been recalled. i n may of '98 i traded the car in- didn't need the hassles any more or to put more money into it. now i see how many other people had the same problem- i'm very frustrated- i've called chrysler again after finding that people have had only $100 or $200 deductibles to pay & i payed over $500.00 for this. not fair for anyone. please do what you can to recall this-i know it's not the law to have to reim burse you , but the not-so-helpful chrysler employee- said that they will reimburse if a recall is done. too many unfortunate people have paid hundreds of dollars they probably couldn't afford, and many more will too if this matter is not resolved. *ak