Consumer Complaint Detail

VOLVO / 850 / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 998087044 Incident Date: Sep, 10 1998
Consumer's City: ACWORTH Consumer's State: GA
Vehicle Transmission Type: Manufacturers Name: Volvo Car USA, LLC
Model Name: 850 Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Seat belts:front:buckle assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1LW5721T2 Date added to File: May, 23 2021
Date Complaint Received: Jul, 17 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 1998
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We purchased this car used. the previous owner had the right rear seat belt replaced, stating that it would fail to latch at times. we personally have had 3 failures with the rear seat belts, 2 on the left rear and 1 on the right. these failures are occuring when we attempt to install our child safety seats. there is a special component on the seat belt latch that prevents the seat belt from retracting when using car seats. this component breaks when we pull on the seat belt in order to tighten it for proper installation of the car seats. if this can occur with manual pulling, it seems sure to fail in an accident. i do not feel that my children are safe in this vehicle and i have expressed my concerns to the dealer with little response as to a solution other than to replace the seat belt. please contact me as soon as possible to let me know what can be done and if there have been other reports such as mine. i want to sell the car, but do not want to pass this important safety issue along to another owner. i look forward to hearing from you and thank you for your time. karla cannon*ak