Consumer Complaint Detail

CHEVROLET / SUBURBAN / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 998087506 Incident Date: Oct, 31 1998
Consumer's City: MEDFORD Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3GNGK26F1WG Date added to File: May, 23 2021
Date Complaint Received: Jul, 24 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Problem with brake failure from day one. 1st:original power steering pump that controls the brake pressure was replaced when pulley shaft broke. lost all power and braking ability when the pump shaft broke. no brakes no steering. 2nd: since initial purchase i have had panic brake failure. when brakes are required at panic stop, the brake pedal will go all the way down to the floor. brakes become inactive until pressure builds up and pedal regains original height. at that time the brakes will become active and start to slow the vehicle. this almost caused me to hit someone who jumped infront of my vehicle. swerved to avoid incident. have spoke to different dealers and all say that that is normal and nothing can be done. i have spoken to other suburban owners who also have experienced the same problem and also to nothing wrong. 3rd problem is with steering system is too loose. truck wanders at hwy speeds. must continually readjust steering back and forth.