Consumer Complaint Detail

DODGE / RAM 2500 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 998095218 Incident Date: Jul, 16 1998
Consumer's City: SAN BERNARDINO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Fuel system, diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7KF2366WJ Date added to File: May, 23 2021
Date Complaint Received: Feb, 12 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 16 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have contacted daimlerchrysler on four separate occasions by email and written correspondence regarding a defect in the lift pump of the 1998-2002 dodge rams with the 5.9 liter cummins 24 valve diesels. the lift pumps experience premature failure leading to costly repair of the injector pump. by cummins own admission to me by email on january 9, 2007, dodge has been provided with a more reliable replacement lift pump to be installed in the gas tank in conjunction with an indicator light that illuminates when fuel pressure drops to a level to harm the injector pump. even though daimlerchrysler is fully aware of the defect and the remedy, they are refusing to conduct a recall on the vehicles and have refused to answer my latest correspondence on january 17, 2007. they have referred me to my local dealer,which i contacted and received no response from the service manager. *nm