Consumer Complaint Detail
DODGE / GRAND CARAVAN / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 998234093 | Incident Date: Aug, 31 1998 |
| Consumer's City: | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:hydraulic power assist system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1B4GP54L3VB | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 07 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: When even the smallest amount of street water, i.e. water-filled pothole, curb water drainage, etc gets splashed up onto the vehicle underside the power sterring assist disappears for a short interval, 10 to 20 seconds. during that period i, a 200 lb man with reasonable body strength, can barely continue turning the steering wheel. this has happened on several occassions during the past three years. i have almost crashed into the curb three times already. i am aretired mechanical engineer with extensive "do it yourself" experience and i perceive that water is splashing up on the serpantine belt and the belt friction is changed enormously when water gets splashed on that belt. as far as i know there is no splash guard or deflector to protect the belt from water being splashed up by the right front tire. my engine is the largest displacement v6. i have had my belt tensioner checked and it is performing properly.*ak |