Consumer Complaint Detail

CHEVROLET / MONTE CARLO / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999028747 Incident Date: Sep, 01 1999
Consumer's City: KATY Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: MONTE CARLO Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G1WX12XXV9 Date added to File: May, 25 2021
Date Complaint Received: Apr, 06 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Problem 1--an iginition wire shorted out within a year of purchase and was replaced under warranty. at that time, dealership service informed me there was a technical bulletin on this part but dealership could only replace one wire at time. within three weeks, another wire shorted out. this time the entire set of iginition wires were replaced under warranty. at 38500 miles another iginition wire from the new set shorted out and was replaced. two weeks later, at 38900 miles another iginition wire is shorted out. dealership now claims there are no technical bulletins on this part---especially since the warranty is out. iginition wires are not available after market. problem 2. alternator burned up at 38775 miles. i was informed that since it was placed on the bottom side of the engine when this vehicle was designer, it is common for this part to burn out due to excessive heat. it would seem this was intentionally designed this way.