Consumer Complaint Detail

MERCURY / VILLAGER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999029542 Incident Date: Feb, 14 1999
Consumer's City: FORT WORTH Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: VILLAGER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Structure:body:door
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2ZV1114WD Date added to File: May, 25 2021
Date Complaint Received: Jan, 09 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have had numerous problems with the locking system on this vehicle. the door locks will lock on their own at inopportune times. they will lock when doors are shut, or when driving over a bump in the road. at times, they will immediately lock back when attempting to unlock the vehicle, making it difficult to enter or exit the vehicle. i have been told by a service manager that they have had bulletins out on this problem. the dealership where i bought the vehicle has made five attempts to fix the problem to no avail. the last time it was in the shop, they replaced the actuator, and the sec timer. however the locking system is still not working. i was told that ford knows that there is a problem, but they have no fix for it at this time. *ak