Consumer Complaint Detail

AUDI / A6 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999029562 Incident Date: Jan, 25 1999
Consumer's City: BRIARCLIFF MANOR Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A6 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:storage:tank assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAUBA34B0WN Date added to File: May, 25 2021
Date Complaint Received: Jan, 10 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Automobile has run out of gas on 3 separate occasions with fuel gauge displaying anywhere from 1/4 to 3/4 level. additionally, computer shows anywhere from 70 to 280 miles left until empty. i have been left stranded on the highway on these occasions - twice having to walk to the nearest gas station in terrible weather, once a tow service halped me on the taconic state parkway. audi replaced all 3 "sending units" on jan 26, 1999 and october 15, 1999. fuel gauge/sending units have again malfunctioned- i.e. after driving 300 miles on 1 tank of gas, gauge at the 3/4 full level, computer shows 375 miles to empty- an even greater number than previously shown. contacted both dealership(new country audi) and audi of america inc. i was advised that they are aware of the problem, 3 out of 5 audi a6's have the problem and they do not know when the parts necessary to fix the problem will be available. *ak