Consumer Complaint Detail

PONTIAC / FIREBIRD / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999030245 Incident Date: Nov, 23 1999
Consumer's City: BALTIMORE Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: FIREBIRD Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G2FS22K6V2 Date added to File: May, 25 2021
Date Complaint Received: Jan, 21 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Upon taking vehicle in for routine maintenance brake job, due to town & country pontiac advising that brakes needed to be maintained, i was advised (not by the dealership, by another mechanic's shop) that the right front rotar was worn and had to be replaced as required by md. law. upon learning this, i then took vehicle to penn pontiac, as town & country looked at my brakes and did not inform me of the unsafe conditions, and penn pontiac confirmed that only the right side rotar had been chewed up. they further advised me that the brake pads were not worn unevenly and that there was no way possible that this occurred from normal wear. they further advised that the right front rotar had to have been machined at some point because the braking system was working properly and the brake pads were normal. when the vehicle was taken in to have the maintenance performed, the brakes had never been repaired or maintained, as the sensor had just began making noise which indicated that it was just then time for the normal maintenance. therefore, there had to have been a defect in the braking system or town & county pontiac had to have machined that rotar prior to the purchase of said vehicle. this vehicle was purchased with 3000 miles, as it was a demo. town & country never disclosed any information of prior repairs required prior to my purchase of same. i don't believe it is fair to expect a buyer to assume that repairs would have been performed on a new vehicle with only 3000 miles. *ak