Consumer Complaint Detail

MERCURY / MYSTIQUE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999030717 Incident Date: Feb, 28 1999
Consumer's City: HOWELL Consumer's State: NJ
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MYSTIQUE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:power adjust
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEFM66L1XK Date added to File: May, 25 2021
Date Complaint Received: Jan, 29 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 1998
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The left front power seat base twists and rocks on its supports. this defect occurred within three months after purchase, the dealer is now installing part #xs2z5461711aa for the third time. i am concerned that if these seat supports fail this easily, how well will they perform in a crash? in addition, if these continually fail, a stronger brace should be installed, not the same part over and over. in reference to my second problem noted, the brakes shuddered within the first month of ownership. (1/99) the dealer cut the rotors and the problem reappeared soon after. again i returned the vehicle to the dealer, he informed me that the rotors are not covered under the basic new vehicle warranty. my concern is as follows: if the rotors are warped from the date of purchase, shouldn't the dealer replace them? nonetheless, i recently replaced the front rotors and pads at a sts tire store.