Consumer Complaint Detail

PONTIAC / BONNEVILLE / 1992

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999030874 Incident Date: Dec, 09 1999
Consumer's City: GREENWOOD Consumer's State: SC
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: BONNEVILLE Model Year: 1992
Vehicle Involved in a Crash: No Component's Description: Equipment:appliance:air conditioner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2HX53L1N1 Date added to File: May, 16 2021
Date Complaint Received: Jan, 31 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 1994
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My car started making a horrible noise under the hood on the way home from work back in december. i live about 4 miles from work. i thought it was a fan belt or another kind of belt. i was going about 25-30mph. smoke started pouring from under the hood. i was scared that it was going to blaze up. i kept going about a half a mile so i could pull into a store parking lot. by this time, the smoke was really coming from under the hood. the men inside the store came to my rescue. i jumped out of the car and they raised the hood and sae that the ac compressor had stopped working. the smoke was coming from the compressor and they informed me that the valves, gears,etc had burned up just in that short time. one man unhooked it so i could use my heater since it was december. believe it or not, our weather had been very warm for winter. i cointued to drive it over christmas break. i took it took a certified mechanic this week and was told that it had the wrong type of freon in it. my car has only 78,000 miles and i have never had any trouble with the ac until that day when it started smoking. it appears that after searching the internet, there have been several service bulletins about ac problems and freon. a car with such low miles shouldn't have ac problems and if so, the problem should be so bad. my car would have caught on fire if i had not stopped and got help. little did i know it was the ac. please let me know if there have been similar problems to mine. of course, this kind of problem probadly hasn't occured in many of the car,esp. with low miles. i would appreciate your help in this matter, my car has been garaged kept, serviced,, well kept,etc. any help or direction you can give me will be greatly appreciated. thank you very much, ms. lynn k. ouzts. *ak