Consumer Complaint Detail

MERCURY / VILLAGER / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999030983 Incident Date: Nov, 30 1999
Consumer's City: RIGBY Consumer's State: ID
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: VILLAGER Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2XV11T8XD Date added to File: May, 25 2021
Date Complaint Received: Feb, 02 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This vehicle has a very bad shake that is felt all through the vehicle and causes the steering to be difficult with it pulling back and forth. the dealer has reported that ll the vans of this make on his lot have this similar problem, however in contacting ford they do not recognize this problem and feel that it is a severe shaking seat only. the van is dangerous to drive at highway speed of 75 as it pulls back and forth. we tried to tell them and so far we have been told that it is not a safety issue and pick up our van from the dealer as they have no fix. we know that it is not safe. we want ford to fix this problem.*ak