Consumer Complaint Detail

SUBARU / OUTBACK / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999031151 Incident Date: Jun, 24 1999
Consumer's City: WRIGHTWOOD Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JF1GF4850XG Date added to File: May, 25 2021
Date Complaint Received: Feb, 05 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There was difficulty downshifting when the car was new. i thought it was just tight. in may, 1999, after extensive clutch use on a trip to san francisco, while driving on the freeway, the car would not shift from 4th to 5th or 5th to 4th. it seemed to be ok later. within a couple weeks we noticed a terrible burning smell from starting on a hill and extensive clutch slippage. the clutch was eventually replaced in august, 1999, but the new clutch showed the same problems. the difficulty in shifting has gotten worse and my son was almost in an accident when he needed to downshift from third to second to change lanes in bad freeway traffic. he had been using the cluch a lot, because it was stop and go traffic. the problem of being unable to change gears has been getting worse and is very scary. the clutch continues to slip and burn. we have been attempting to get subaru to buy back the car with no success. *ak