Consumer Complaint Detail

BUICK / LESABRE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999031345 Incident Date: May, 31 1999
Consumer's City: BROAD BROOK Consumer's State: CT
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: LESABRE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension:front:shock absorber
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4HP52KXXH Date added to File: May, 25 2021
Date Complaint Received: Feb, 08 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The car shows an annoying and unsafe condition when it is driven at the speed limit on an irregular but properly paved road surface. the shock absorbers will allow several cycles fo bouncing before they dampen out the response to bumps. on several occasions i have had to stop the car in order to regain control, or to prevent bottoming out of the underside. i brought the car in to a local buick service center where it was diagnosed as "normal soft ride" and dismissed. pursuing this directly with buick has yielded the fact that they are aware of the problem and are working on a fix. they have assigned a case number ( 000013545) and promised to advise me when the corrective action becomes available. it seemsprudent, however to document this with nhtsa. *ak