Consumer Complaint Detail

INFINITI / Q45 / 1992

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999031356 Incident Date: Aug, 31 1999
Consumer's City: FORT WORTH Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Nissan North America, Inc.
Model Name: Q45 Model Year: 1992
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JNKNG01C1NM Date added to File: May, 16 2021
Date Complaint Received: Feb, 09 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 1999
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Plastic guide broke, causing timing chain to jump, causing many valves to bend or break, and causing crack in block. required engine replacment. now, 5 months later, the same problem has occurred again, requiring another new engine. the first incident was documented by an authorized by infiniti dealer. manufacturer was contacted at initial occurrence, but declined responsibility and offered only to give a $1000.00 discount on purchase of new infiniti.there appears to be identical complaints from other owners documented in your archives (see odi i.d. 702338 & 833873). this has been an expensive process and i believe that infiniti should be more responsive in resolving this matter. *ak