Consumer Complaint Detail

FORD / THUNDERBIRD / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999034009 Incident Date: Jan, 17 1999
Consumer's City: ORLANDO Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: THUNDERBIRD Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FALP62W5SH Date added to File: May, 25 2021
Date Complaint Received: Mar, 15 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 1998
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: First problem was a shudder in the transmission occurring around 40mph. vehicle taken to ford dealership for repair. known to be a common problem with this vehicle. ford repaired by changing original equipment fluid type with new type fluid. additionally they modified the original equipment design by adding a transmission cooler. contacted ford regional representative and ford customer service with zero response. if they know the way to fix the problem is to alter their own design, why do they not pay for the repair. only temporary fix. transmission began slipping only 10 months after first repair resulting in the need to rebuild the transmission and replace the torque converter. this should not be on a well maintained vehicle with less than 70,000 miles. total cost for these two repairs was $1,880.00. ford should be held accountable to some degree. too many consumers are left to pay high repair bills for ford's poor designs and engineering. *ak