Consumer Complaint Detail

DODGE / NEON / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999036447 Incident Date: Oct, 24 1999
Consumer's City: PAWTUCKET Consumer's State: RI
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: NEON Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3ES47Y5XD Date added to File: May, 25 2021
Date Complaint Received: Apr, 23 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 1998
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When the car is driven in wet weather, the exhaust will get extremely loud. the problem seems to be that water is getting up into the car somewhere. the noise is loud enough that it seems the muffler has fallen off. once you slow down in the car or stop the noise will cease as well. while the car is acting up it will also backgfire and sputter making a noise that is similar to sucking liquid through a straw. the car runs fine in dry weather. the car has been in for service 4 times for the same problem. it has also been looked at by the factory rep. both the service personel and the factory rep have no idea what the problem may be. they have already attempted several repairs including aligning the intermediate pipe. at the last repair attempt they placed a shield over the exhasut system. the only thing this accomplished was muffling the sound the car makes when it gets wet. as of now the car still has the same problem. *ak