Consumer Complaint Detail

MERCURY / COUGAR / 1991

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999036737 Incident Date: Aug, 17 1999
Consumer's City: COUNCIL BLUFFS Consumer's State: IA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 1991
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEPM6049MH Date added to File: May, 16 2021
Date Complaint Received: Apr, 28 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 1995
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The head gasket went bad even after routine regular maintenance and only 80,000 miles on the vehicle. according to a local dealership and several mechanics this is extremely common. i was fortunate because the heads and block were not cracked unlike the majority of the ones that are serviced. it seems that if the 3.8 liter has this problem then maybe there is a design flaw or quality problem with the gasket. the other problem is when having this fixed, the steering pump front gasket usually breaks when the belt is removed, this should not happen. if i had known about this design flaw in this engine i would have never purchased this or any ford vehicles with a 3.8 liter engine. also why don't the seat belts lock? *ak