Consumer Complaint Detail

BUICK / RIVIERA / 1989

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999037036 Incident Date: Nov, 22 1999
Consumer's City: CLEVELAND Consumer's State: OH
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: RIVIERA Model Year: 1989
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4EZ11C9KU Date added to File: May, 25 2021
Date Complaint Received: May, 03 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At the time of the repair/replacement of the fuel pump, fittings, lines... costing $467.00 on 11/23/99 -- the mechanic and manager informed us of the imminent dangers of the loss of steering control due to the severity of the of "rusted-through cradle arm and breaking, rusty bolts pertaining to the engine cradle" that will require that the engine be extracted and the "cradle" be replaced (or if possible? "welded" ?). we just purchased the vehicle from a private owner, who did lots of "maintanence" and "repairs" and lots of money $$$ on the 1989 buick riviera. we love riviera's ! this "seemed" like it was in "good shape" until the "steering" wasn't quite right, drifting on highway (with or without icy conditions) ! then, it was discovered while "on the lift" at midwest marathon in parma we have put alot of money in it, too ! we do take care of all of our cars, and like older models rather than the newer models -- so we bought this with the plan to keep it awhile ! we would appreciate your information and help in notifying gm/buick about this "engine cradle" problem? any recalls ? what they can do for us !! we shouldn't have to pay for it ourselves ! the manufacturer should be held responsible we believe for this costly repair !! please, email us : logolooks@aol.com or write or call us ! *ak