Consumer Complaint Detail

VOLKSWAGEN / BEETLE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999038125 Incident Date: Jun, 30 1999
Consumer's City: AUSTIN Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: BEETLE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:front underhood
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWBB61C9WM Date added to File: May, 25 2021
Date Complaint Received: May, 21 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 1998
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dealer refuses to schedule prompt repair for current headlight failure (request 5-10 days); current headlight failure includes permanent failure of left headlight and intermittent failure of both headlights; consumer reports reports 1998 new beetle as "used car to avoid" (april 2000issue, p. 75); new beetle website conducted survey of owners of 1998 model - 55 percent report trouble with the car, 90 percent of which is electrical; a recall was issued for 1998 beetles manufactured in first half of 1998 because of faulty wiring that could cause fire in engine compartment (we were not notified of a recall); there are many complaints of beetle owners regarding vw consumer service; we have received substandard service from our dealer, including one repair on a failed headlight that was not performed as stated, forcing us to return the car. *ak