Consumer Complaint Detail
VOLKSWAGEN / BEETLE / 1998

0 Injured

0 Death

No Fire
Components - Details | |
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NHTSA Complaint Number: 999038125 | Incident Date: Jun, 30 1999 |
Consumer's City: AUSTIN | Consumer's State: TX |
Vehicle Transmission Type: | Manufacturers Name: Volkswagen Group of America, Inc. |
Model Name: BEETLE | Model Year: 1998 |
Vehicle Involved in a Crash: No | Component's Description: Electrical system:wiring:front underhood |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 3VWBB61C9WM | Date added to File: May, 25 2021 |
Date Complaint Received: May, 21 2000 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: May, 31 1998 |
Was Original Owner: Yes | Anti-lock Brakes: No |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Dealer refuses to schedule prompt repair for current headlight failure (request 5-10 days); current headlight failure includes permanent failure of left headlight and intermittent failure of both headlights; consumer reports reports 1998 new beetle as "used car to avoid" (april 2000issue, p. 75); new beetle website conducted survey of owners of 1998 model - 55 percent report trouble with the car, 90 percent of which is electrical; a recall was issued for 1998 beetles manufactured in first half of 1998 because of faulty wiring that could cause fire in engine compartment (we were not notified of a recall); there are many complaints of beetle owners regarding vw consumer service; we have received substandard service from our dealer, including one repair on a failed headlight that was not performed as stated, forcing us to return the car. *ak |