Consumer Complaint Detail

DODGE / RAM 3500 / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999039153 Incident Date: Aug, 21 1999
Consumer's City: SPRINGFIELD Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 3500 Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B7MF33DXVM Date added to File: May, 16 2021
Date Complaint Received: Jun, 08 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Catastrophic failure of prime-loc (www.ash-tec.com) fuel filter resulted in immediate engine shutdown, loss of steering and brake assist (8000lbs), cavitation of injector pump, and atomized diesel fuel covering windshields and obscuring vision of following vehicles. significant fire hazard from atomized fuel filling engine compartment and underside of vehicle. of the three other prime-loc owners i have contacted, each of us have experienced similar failures. discussions with prime-loc engineer indicated possibility of numerous others similar failures....) manufacturer ignoring all complaints, continues to sell. i have retained all hardware and it remains available for metallurgical inspection (suspect hydrogen embrittlement during plating process).*ak