Consumer Complaint Detail

VOLVO / 960 / 1992

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999039975 Incident Date: Nov, 10 1999
Consumer's City: COLUMBIA Consumer's State: SC
Vehicle Transmission Type: Manufacturers Name: Volvo Car USA, LLC
Model Name: 960 Model Year: 1992
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1KW9501N0 Date added to File: May, 16 2021
Date Complaint Received: Jun, 21 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 1992
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The timing belt on this vehicle was replaced at 60000 miles service. the service invoice states "replace timing belt and install damper. r/r timing belt and damper as per bulletin" now less than 30,000 miles later the timing belt has broken with estimated repair cost of $ 3000. what is the bulletin they refer to??? is there an implied warranty for this product replaced per the bulletin??? what is the problem that necessitated the bulletin in the first place??? note that service bulletin 2003 regarding this vehicle refers to engine replacements on this vehicle and calls for replacement with a 1995 engine incorporating a wider timing belt...... is there a problem with the factory timing belt or assembly that would cause repeated failures??? also...the exhaust pipe repeatedly comes apart at the catalytic converter. a friend has the same model volvo...same exhaust pipe problem. *ak