Consumer Complaint Detail
FORD / CROWN VICTORIA / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 999041019 | Incident Date: May, 31 1999 |
| Consumer's City: CEDAR HILL | Consumer's State: TX |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: CROWN VICTORIA | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Unknown or other |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3FCNF53S3XJ | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 08 2000 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 30 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: This is second submission on this dangerous coach. a large 3 foot metal storage compartment fell off the coach onto the road after only 1 month of use. the compartmenr had a variety of items in it. thank god i was turning off the highway into a parking lot when the screws failed and it broke from the frame. i was able to remove it before anyone was killed. the factory put it back on but it was never really safe. the same compartment was falling off a second time earlier this summer when we detected the problem. another metal storage compartment is releasing at this time. we do not know when it will fall off, but it is not safe! a large steel leveling jack with self-contained hydraulic tank fell off the coach after another weld broke. this large metal object fell onto the road at a time i could stop on the pavement to pick it up and get it and us out of harm's way. welds brake. many of the screws were not installed during manufacturing process. other remaining screws fail causing large objects to fall onto the road from the coach. we have had more than 100 problems requiring service in just over one year of ownership. it has been in the shop for 7 months of the first year due to manufacturer defects! this coach is not safe for us or the people traveling behind us. it seems that the coach was not made with any integrity. the fiberglass walls are delaminating from the frame. doors fall off the closets with glass mirrors that could disfigure anyone nearby. it dies without warning and control of the vehicle is lost. this is a 35 foot bomb with metal shrapnel traveling down the highway. there have been too many problems and repair shops to list. the factory seems to be doing a "cover-up." i allowed them to fly their own inspector to meet evaluate the coach. we were to receive a copy of his report. after he gave it to their president, i was refused a copy. it is now for "internal purposes only." please help me!*ak |