Consumer Complaint Detail

DODGE / RAM 2500 / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999041770 Incident Date: Feb, 09 1999
Consumer's City: ESCONDIDO Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B7KF23D2VG Date added to File: May, 25 2021
Date Complaint Received: Jul, 19 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving at freeway speed 5th gear suddenly lets go; acts like suddenly pressing clutch while at speed. problem appears without warning, startles driver and leaves driver without power to avoid vehicles approaching in rear. only response is to move to right without power to avoid accident. had repaired by az dealer first time with "new redesigned" parts and same problem happened exactly one year later on 2/10/00 at 87615 miles. problem fixed with same parts again by ca dealer. this is a safety issue. the truck is not capable of driving in 4th gear at freeway speeds (truck has 4:10 ring and pinion). both transmission mechanics have repaired several vehicles with same problem.*ak