| Components - Details | |
|---|---|
| NHTSA Complaint Number: 999046000 | Incident Date: Aug, 24 1999 |
| Consumer's City: LIVERPOOL | Consumer's State: NY |
| Vehicle Transmission Type: | Manufacturers Name: FIRESTONE TIRE & RUBBER CO. |
| Model Name: ATX | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 17 2000 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: We took our car in for an oil change and rotation and balancing of tires. we were told we had 4 good tires. when we left the store, i felt bumping in the tires. we got on the thruway and drove about 30 miles. when we returned, we saw the rubber had peeled off one of the tires and the core was showing. my husband took the car back to firestone. they disclaimed any repsonsibility for the tire peeling and had no clue why it would have happened. they tried to sell my husband a brand new tire with no pro-rating or anything. jerry was angry and told them to put the spare on. in subsequent conversations with them, they repeatedly denied that their work had anything to do with it, even though they admitted the tech was new and had lumped all the tires together during rotation. we were furious and vowed not to return. a few days later, i mentioned it to the dealer we bought the car from and he got us a new tire in lieu of a $100 sales commission for bringing in another buyer. took it to firestone, they asked where we had got the tire and charged us to mount it. i called them on the phone and asked for an address for the firestone co. and he then reimbursed us the money he had charged to mount it. we're even more angry now because they acted as though they had never heard of such a thing and, yet, they apparently knew about this. we like to travel and are now afraid to go anywhere.( dot number: tire size: p235/75r15 ) |
