Consumer Complaint Detail
FIRESTONE / RADIAL ATX / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 999046689 | Incident Date: May, 24 1999 |
| Consumer's City: PALO ALTO | Consumer's State: CA |
| Vehicle Transmission Type: | Manufacturers Name: FIRESTONE TIRE & RUBBER CO. |
| Model Name: RADIAL ATX | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 16 2021 |
| Date Complaint Received: Aug, 22 2000 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The tire in question shed a large lump of tread while driving at speed on the interstate over memorial weekend 1999. the ford explorer was carrying two children (one year and seven years old) and the two month pregnant driver (aged 32). a loud 'thump' was heard from the rear, followed by a scraping sound (presumably as the tread caught around the wheel arch). the tire shows signs of the shed tread having rubbed against the rest of the tire as it continued to revolve with the tread caught in the wheel arch. the following week firestone was contacted and expressed no concern whatsoever, saying that the tire had probably hit something in the road or been previously curbed, causing the tread shed. the tire, and others on the vehicle, were replaced (with the latest version of the same tire type), at the driver's expense. i was most concerned when i now learn of a recall on all such tires and contacted firestone on the freephone number. i was not satisfied with the 'standard' replacement answer, as i still had this tire in my possession. i was given various other number to call within the company, but received nothing more than the standard "take it to the dealer for replacement" answer. i feel that firestone should at very least have volunteered to recover the tire and analyze this example for their records. i therefore contacted nhtsa for their advice and have been sent a label for return of the tire. this tire did not actually burst in this incident, but from the condition it was in on removal, was very close to that point. had firestone treated this case seriously at the time, deaths and serious injuries could have been avoided.( dot number: vdhl1pm126 tire size: p235/75r15 ) |